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Customs Clearance & Freight, Simplified

We deliver efficient, tailored clearance and freight services with 24/7 support – so you can trade with confidence.
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Customs Clearance Services

Fast, reliable import and export clearance for sea freight (FCL & LCL) and personal effects — handled across all major UK ports.

Sea Freight Forwarding

Door-to-door or port-to-port sea freight solutions tailored to your timeline and budget — we manage the logistics so you don’t have to.

Regulatory & Compliance Support

Free document checks, HS code guidance, and pre-clearance reviews to ensure full customs compliance and avoid delays or fines.

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Years of Experience
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About Company

About TrueGate Logistics

Built for Compliance. Driven by Precision. Trusted by Businesses.

At TrueGate Logistics, we specialise in UK customs clearance and sea freight solutions with a sharp focus on speed, compliance, and transparency. Our team works 24/7 to ensure your goods move seamlessly through the supply chain — from port to final destination — with no delays or surprises.

  • Port-Centric Operations
Strategically integrated with major UK ports including London Gateway, Felixstowe, Southampton, and Tilbury for efficient customs processing and port access.
  • Nationwide & International Capability
Whether it’s a local UK import or a global sea freight movement, we deliver tailored solutions with professional execution — every time.
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Our Company In Number

Offices & Logistic Facilities
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Countries Worldwide
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Professional Workers
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What We Offer

Logistics That Move With Your Business

We simplify customs, freight, and compliance so your cargo flows smoothly across UK ports — always.

Customs Clearance – Sea Freight (FCL & LCL)

Whether it’s a Full Container Load (FCL) or a Less-than-Container Load (LCL), our experienced team handles your sea freight customs clearance with precision.
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Sea Freight Forwarding & Export Coordination

We are authorised to submit entries directly at the following major UK ports
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CDS Import & Export Declarations

We are fully integrated with HMRC’s Customs Declaration Service (CDS).
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Port Clearance with Direct Badge Access

Avoid costly delays due to incomplete or inaccurate paperwork.
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Document & Compliance Support

Not sure about your product’s tariff code? We’ll help you correctly classify your goods at no extra cost—ensuring accurate duties, compliance, and fewer post-clearance queries.
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Nationwide Container Haulage (FCL & LCL)

From port to warehouse, we offer reliable FCL and LCL container haulage across the UK. With our dedicated partners, we provide:
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EORI Registration & Onboarding Assistance

Every importer/exporter in the UK needs an EORI number. If you’re just starting, we’ll guide you through the application process, ensuring you’re fully registered and trade-ready.
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24/7 Service
Availability

Business doesn’t sleep—and neither do we. Whether it’s a weekend delivery, late-night clearance, or urgent query, our team is on hand 24 hours a day, 7 days a week to support your supply chain.
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95%

Sea Freight Clearance Efficiency

Smooth processing with direct port access and expert documentation.

90%

Customs Compliance Accuracy

Expert document checks and code classification reduce risk and delays.

88%

Client Retention through 24/7 Support

Trusted by SMEs for reliable, always-on service.

85%

Door-to-Door Haulage Coverage (FCL & LCL)

ationwide container movement through our partner network.

Supply Chain Technology & Customized Solutions

Logistics Expertise That Delivers Measurable Results

From customs clearance to sea freight forwarding and haulage, we help UK businesses move cargo faster, smarter, and with total compliance.
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Why Choose Us

Expert Customs. Transparent Freight.

Fast, Compliant Customs Clearance

We handle your declarations with precision, ensuring quick processing and full HMRC compliance.

Dedicated, Expert Support

Real people, real answers — available when you need us, 24/7.

Clear, Honest Pricing

No hidden charges. You get straightforward, competitive rates you can rely on.

Focused on UK Importers & Growing Businesses

We specialise in helping SMEs navigate customs and freight with confidence and ease.

Industries We Serve

We provide expert customs clearance and freight services tailored to the unique needs of each sector we support.

Automotive & Industrial

Comprehensive logistics for vehicle parts, machinery, tools, and manufacturing components.

Automotive & Industrial

From vehicle components to heavy machinery, we ensure your industrial and automotive shipments clear customs quickly and move efficiently through UK ports.
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Technology & Electronics

Secure and efficient movement of IT hardware, electronics, and high-value tech products.

Technology & Electronics

Whether it’s high-value electronics or IT hardware, we provide secure and compliant handling with tailored customs support to prevent delays and avoid costly errors.
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Healthcare & Medical

Time-critical clearance and handling for medical equipment, diagnostics, and healthcare supplies.

Healthcare & Medical

We specialise in time-sensitive clearance for medical devices, diagnostic tools, and healthcare supplies — ensuring full compliance with all UK regulations.
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Personal Effects

Professional customs assistance for personal shipments, relocations, and unaccompanied baggage.

Personal Effects

Moving abroad or sending personal items? We make customs clearance stress-free for unaccompanied baggage, returning residents, and personal relocations.
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Food & Perishables

From frozen goods to fresh produce, we manage urgent clearances with temperature-sensitive coordination and compliance with food import regulations.

Food & Perishables

From frozen goods to fresh produce, we manage urgent clearances with temperature-sensitive coordination and compliance with food import regulations.
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Retail, Fashion & Lifestyle

Whether it’s seasonal stock or high-volume orders, we help brands move apparel, accessories, and retail goods fast — with smooth customs processing.

Retail, Fashion & Lifestyle

Whether it’s seasonal stock or high-volume orders, we help brands move apparel, accessories, and retail goods fast — with smooth customs processing.
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Customs Clearance & Freight Solutions That Move Business Forward

At TrueGate Logistics, we simplify import and export processes with efficient customs clearance, reliable freight forwarding, and 24/7 support — helping you trade with confidence and clarity.
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Our Portfolio

Learn how we help our customers achieve their goals

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Distribution, Warehousing

Warehousing and Distribution for Expansion

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Distribution, Transportation

Rail Transport Helps Shorten Transit Times

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Branding, Logistics

Trusted Logistics Partner and Mutual Core Values

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Testimonials

What Our Clients Say

“I was honestly tired of chasing brokers for updates. Since moving to TrueGate, our clearances have been smoother, and they actually keep us informed. It just works, and that’s all I want.”
Sarah J.Owner, Indigo Streetwear
“We deal with frozen goods, so delays are not an option. TrueGate helped us avoid a potential disaster last month by flagging an issue before the goods even left the origin. That kind of detail is rare.”
Anil S. Imports Lead, FreshCart Ltd
“Good service, no nonsense. We’ve been using them for 3 months for engine parts coming into Felixstowe. Clearance is done fast and their haulage contacts are reliable too.”
Tom W.Logistics Manager, Axis Power Solutions
“I moved back to the UK from Kenya and had no clue how the customs process worked. TrueGate helped me apply for the TOR relief and took care of the rest. They made the whole thing simple and stress-free.”
Asha M.Returning UK Resident
“Honestly didn’t expect them to help so much without charging extra. They reviewed our invoice and packing list before submission and even guided us on the right HS code. That saved us from paying more duty than we had to.”
Mo Khan.Owner, MK Imports

Our Partners :

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  • 3rd Floor 86-90 Paul Street, London, United Kingdom, EC2A 4NE
  • +44 7440 760510
  • info@truegatelogistics.co.uk
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Customs Clearance – Sea Freight (FCL & LCL)

  • Whether it’s a Full Container Load (FCL) or a Less-than-Container Load (LCL), our experienced team ensures your shipments clear customs quickly and compliantly.
    FCL & LCL customs declaration processing.
  • Compliance with HMRC and UK port regulations.
  • Real-time communication on status and issues.
  • Support for import and export entries.

Sea Freight Forwarding & Export Coordination

  • We are authorised to submit entries directly at the following major UK ports, giving your business the advantage of fast, authorised clearance.
    Direct access to Felixstowe, Southampton, Tilbury, and London Gateway.
  • Integrated with inventory-linked port systems.
  • Faster clearance and reduced delays.
  • Secure and reliable processing via badge code entry.

CDS Import & Export Declarations

We are fully integrated with HMRC’s Customs Declaration Service (CDS), ensuring your goods are declared properly with minimum hassle.

  • Accurate CDS import and export declarations.
  • Fully compliant with HMRC’s latest requirements.
  • Quick turnaround for time-sensitive shipments.
  • Complete coverage for various declaration types.

Port Clearance with Direct Badge Access

Avoid costly delays due to incomplete or inaccurate paperwork with our document pre-check and advisory service.

  • We review invoices, packing lists, and all supporting documentation.
  • Identify missing or non-compliant entries.
  • Recommend corrections before declaration.
  • Minimise risk of fines or shipment holds.

Document & Compliance Support

Not sure about your product’s tariff code? We’ll help you correctly classify your goods to avoid misdeclaration issues.

  • Free assistance identifying HS and commodity codes.
  • Advice on duty rates and VAT applicability.
  • Support for complex or multi-line classifications.
  • Aligned with HMRC and WTO standards.

EORI Registration & Onboarding Assistance

Every importer/exporter in the UK needs an EORI number. If you’re just starting, we’ll guide you through the process.

  • Step-by-step support with HMRC registration.
  • Quick turnaround on application submission.
  • Advice on how EORI integrates with CDS declarations.
  • No additional fees for this service.

24/7 Service Availability

Business doesn’t sleep—and neither do we. Whether it’s a weekend delivery, late-night clearance or urgent haulage, we’re available around the clock.

  • Support available via phone and email, 24/7.
  • Ideal for urgent or time-sensitive shipments.
  • Real humans—no bots.
  • Continuous monitoring of port and customs activity.